Questions on your mind
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General
Will your products integrate with our existing ERP?+
Yes. We have integration experience with widely used ERP systems including Logo, Netsis, Nebim, Mikro, Uyumsoft and SAP. We also build integrations for systems you've developed in-house.
Where do the AI assistants send our data?+
With our regional hosting option, your data can be processed without ever leaving Turkey. On request we also offer a fully self-hosted setup.
How long does setup take?+
Standard setups go live within a few weeks. For projects that need integration or custom development, timing depends on scope — we give you a clear timeline during the initial call.
Can we get the AI modules separately?+
The Shopping Assistant and the Corporate Knowledge Assistant can be purchased standalone. The other assistants are modules that run on top of the relevant Axios product.
How does pricing work?+
We don't license by number of users. All our products run entirely on your own dedicated on-premise server, with no usage limits. Talk to us for a clear quote based on your needs.
What happens after I request a demo?+
Once you submit the form, our team reaches out the same day, listens briefly to your needs, and sets up a suitable demo date.
Products
Does this clash with the approval logic already in our ERP?+
No. Axios Flow doesn't replace your ERP — it manages approval processes your ERP doesn't cover or handles poorly (leave, expenses, contracts, supplier approval), and pushes data back to your ERP when needed.
Do we define the approval route ourselves?+
Yes. You decide who a request passes through and above what amount extra approval is required. Our team sets these routes up together with you during onboarding.
Does the Approval Assistant come bundled with this product?+
The Approval Assistant is a separate AI module that layers on top of Axios Flow. It routes requests to the right person, reads attached documents, and flags unusual amounts.
Our dealers aren't technical — can they use it?+
The portal is designed to be as simple as an e-commerce site. No setup is needed on the dealer's side; logging in through a browser is enough.
How do we set different prices per dealer?+
You can define a price list per dealer group or per individual dealer; each dealer only ever sees the prices assigned to them.
What's the difference from the Order Assistant?+
Axios Trade provides the ordering infrastructure. The Order Assistant is an AI module layered on top — it lets a dealer create an order by sending free text or a photo.
Does it work alongside our existing call centre?+
Yes — requests taken by phone can be entered manually or via integration; every channel lands in the same request pool.
How is priority determined?+
Prioritisation runs automatically based on request type, customer contract and your own rules; you can still override it manually.
Why is the Support Assistant a separate product?+
The Support Assistant is an AI module layered on top of Axios Desk — it automatically categorises incoming requests and suggests a reply draft to the agent.
Which phones does it run on?+
The app runs on Android and iOS; the standard smartphones your field team already carries are all you need.
How do we track our field team's performance?+
The admin panel shows every rep's visits, orders and collections in real time, with periodic reports.
What does the Field Assistant do?+
The Field Assistant automatically turns the voice note a rep leaves after a visit into a written visit report and action list.
When will it launch?+
Once we've locked in a launch date, the people who signed up below will be the first to hear from us.
Axios AI
Does it work with our existing e-commerce platform?+
Yes. Whatever platform you run, the Shopping Assistant works through a script added to your site and reads your product catalogue via an API or product feed.
Where does our product data go?+
With regional hosting your data can be processed without ever leaving Turkey. On request we also offer a fully self-hosted setup.
How long does setup take?+
Depending on how your catalogue is integrated, it usually goes live within a few days.
Which document formats can it read?+
PDF, Word, Excel and plain text documents are supported. For scanned (image) documents it works together with the Document Reading module.
What happens if it gets something wrong?+
The assistant shows the source document next to every answer; when there's no source for a question, it says it doesn't know rather than guessing.
Does our data leave the country?+
With regional hosting or a fully self-hosted setup, your data can be processed without ever leaving Turkey.
Does the assistant actually approve anything?+
No. The Approval Assistant never approves or rejects a request on its own — it only routes it to the right person, summarises the document, and flags what needs attention. The decision always belongs to the authorised person.
How does anomaly detection work?+
It learns the usual amount range for a supplier or category from your historical approval data, and flags requests that fall outside that range, along with an explanation.
Can it be used without Axios Flow?+
No, the Approval Assistant is a module layered on top of Axios Flow and needs the product's approval data to function.
Does it also do demand forecasting?+
No — demand forecasting is a statistical problem handled separately. The Order Assistant looks at past ordering patterns to suggest reorder timing, which is different from general demand forecasting.
What if it matches the wrong product?+
The generated order draft is shown to the dealer for confirmation; the order doesn't land in the system until the dealer fixes the match.
Does it send an automatic reply to the customer?+
No. The assistant prepares a draft; your agent reviews and edits it before it's sent.
Does it work if we don't have a knowledge base?+
Reply-draft suggestions depend on the scope of your knowledge base. Categorisation and summarisation still work without one.
Does the rep have to type anything?+
No, all they need to do is leave a short voice note at the end of the visit. The written report is generated automatically.
Does it also do route optimisation?+
No, the Field Assistant focuses on visit reporting. Route planning is a feature of Axios Field itself.
Does it also read e-invoices?+
E-invoices already arrive in structured XML and don't need OCR; this module mainly adds value for paper, PDF and scanned documents.
Which products does it work with?+
It can be used at the relevant document-upload points across Axios Flow, Trade, Desk and Field.
Which data can it access?+
Only the data of the Axios product you're using; it can never reach data outside your own authorisation.
What if it misinterprets a question?+
It always shows the query result alongside the underlying data (table/number), so you can verify the answer yourself.
Let's talk about your processes.
Write to our team for a free demo and needs assessment — we reply the same day.